Frequently Asked Questions

Q: If I order online, will my payment information be secure?
A: Yes, please be rest assured that Storus® uses Yahoo Stores to process all payments over a secure server. We guarantee that your credit card information will never be released.

Q: How long will it take for my order to arrive?
A: Please allow 5 to 10 business days for delivery via standard shipping. Expedited shipping options are also available.

Q: How do I track my order?
A: You will receive a tracking number via email upon dispatch of your order. Refer to the carrier's website (www.USPS.com or www.FEDEX.com) for updated tracking information. Tracking numbers for orders shipped to Canada are not available.

Q: I received a coupon/promotional code. Where do I enter it to receive my discount?
A: Coupon codes may be entered during checkout.

Q: I would like to place a bulk order for Smart Money Clips® with an engraved custom logo. Is this possible?
A: Absolutely! Please email your artwork to art@storus.com and contact us for a special order quote. A set-up fee may be required.

Q: How do I return my order?
A: Refer to the return instructions listed here: Contact Us

Q: I want to hold more than 5 credit cards in my Smart Money Clip®.
A: Our current Smart Money Clips® have the capacity to hold up to 12 cards - 5 on the card side and 5-7 on the money side underneath the cash. We suggest placing your most commonly used cards on the card side. Note: Due to the pliable nature of our Smart Money clip® leather, we do not recommend storing excessive amounts of cards in the cash side.

Q: Can the Smart Money Clip® withstand everyday wear-and-tear?
A: Storus® uses a technique called physical vapor deposition to coat our Smart Money Clip®. This process involves the transfer of material on an atomic level, which gives the Smart Money Clip® its improved wear and oxidation resistance compared to standard plating that wears much faster.